What to Expect with Your Local Residential Move in Austin

How far you’re moving isn’t your only concern. You still want to assure that your local residential move’s as easy as possible a move – no hang-ups, no hiccups, no hassles. A-1 Freeman Moving Group hears you. We’ve helped thousands of Austin people move across the street or across town over the years. What our clients really value is our skilled execution of …

The Moving Process

Take a look at the steps you can We take care of each one of these  tasks relative to your move:

FREE Ballpark Pricing

When you initially get hold of us to talk about your move, we’ll give you a FREE ballpark estimate of the price you’ll likely pay – given our preparatory awareness of what you’ll require. This amount may increase or decrease, relative to further review and what move options you select.

The Home Survey

We provide you with two options for helping us come to a final, accurate estimate – either of which is designed to accommodate your schedule in a way that’s most convenient for you:

1. a personal, in-home meeting with one of our expert estimators – including a room-to-room inventory of the possessions you’ll need shipped, or
2. a video inventory that puts cutting-edge technology to work on your behalf, connecting you to our estimator by way of your smart phone as you guide us through your home and clearly indicate what needs moving.

The Written Estimate

Based on our consultations with you and the results of your Home Survey, we’ll present a written estimate of the price you can expect to pay. This written estimate nails that cost down with far greater accuracy than our first ballpark estimate. It pertains to each aspect of your shipment, including all moving services you’ve asked for.

The Customer Agreement

Once you’ve selected your best options and consented to our terms and pricing, you’ll sign an agreement with us. Consider this your move contract defining locations, move dates and times, the moving services you’ve chosen, and other details such as cost, safety, and insurance. With this matter taken care of, we set up your move.

The Move Plan

This is the phase wherein your very own A-1 Freeman Moving Group Move Concierge gets hold of you to …

• confirm your move dates and the addresses involved
• vet which of our services you feel you need
• make sure you know what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from this point until the conclusion of your move. He or she will see to it that you’re knowledgeable about all that’s happening with your local residential move – to make for as smooth, seamless, and satisfying a move as anyone can provide.

The Pre-Move Confirmation

As your move date advances, we’ll email you or call you to insure that everything planned for is still ”on.” We’ll make a final confirmation of dates, times, locations, and other elements of the move to keep it on track.

Packing

As is typical of us, we extend you options to address your needs and budget. You can handle your own packing (and we can supply the packing materials, if you like) … you can authorize our full-service Austin movers to help you pack … or you can go with a personalized plan where you begin the packing and we help pack specialty items.

Loading

When the truck and crew arrive, they’ll introduce themselves and perform a walk-through of your home to get accustomed to the layout and what needs moving. Then they’ll prepare the home to protect it, padding stair rails, sharp corners, doors and jambs, and laying carpet covers to keep high-traffic areas dirt- and damage-free. Next, they’ll employ a systematic loading procedure, where moving boxes are labeled and inventoried based on rooms and your needs on arrival at your new home. Components that must be disassembled – from entertainment centers to beds to swing sets – are properly torn apart at this time. All through the loading process, quality checks are conducted and communication with your Move Concierge is maintained.

Delivery

After we get your possessions safely to your new home – on time and intact, we see that it’s unloaded with great care. Our delivery services entail …

• employing protective pads and carpet covers to keep your your new home safe from any kind of damage during the move-in process,
• systematic unloading – where we set your possessions into the rooms you want them in, as you guide us,
• reassembly of pieces taken apart for the move – beds, etc.,
• unpacking – just let us know; we’ll take care of if, and
• debris removal – where, if you so specify, our team will cart off all the empty moving boxes and materials after the unpacking.

The Post-Move Follow-up

This is the point at which your exclusive A-1 Freeman Moving Group Move Concierge phones you to learn how you think the move went … gauge the quality of the services we performed … discuss any concerns that may still need attention … and, especially, THANK YOU for hiring A-1 Freeman Moving Group! Your complete satisfaction is essential to enhancing the quality of the services we provide for everyone.