What to Expect with Your Local Residential Move in Austin

So you’re not moving very far. You still want to assure that your local residential move’s as easy as possible a move – no hang-ups, no hiccups, no hassles. A-1 Freeman Moving Group hears you. We’ve helped thousands of Austin people move across the street or across town in our years of business. What our clients really value is our stress-free execution of …

The Moving Process

Take a look at the steps you can We take care of each one of these  matters relative to your move:

FREE Ballpark Pricing

When you initially contact us to talk about your move, we’ll deliver a FREE ballpark estimate of what your cost will be – given our preparatory understanding of what you’ll require. This amount might increase or decrease, relative to additional review and what move options you select.

The Home Survey

We provide you with two options for helping us come to a final, accurate estimate – either of which is intended to accommodate your schedule in a way that’s most convenient for you:

1. an in-person, in-home meeting with one of our skilled estimators – including a room-to-room survey of the items you’ll need shipped, or
2. a video inventory that uses leading-edge technology, connecting you to our estimator by way of your smart phone as you guide us through your home and clearly indicate what needs moving.

The Written Estimate

Based on our consultations with you and the results of your Home Survey, we’ll deliver a written estimate of the price you can expect to pay. This written estimate establishes that cost with far greater specificity than our first ballpark estimate. It pertains to each aspect of your shipment, including all moving services you’ve chosen.

The Customer Agreement

Once you’ve selected your best options and agreed to our terms and pricing, you’ll sign an agreement with us. This is your move contract defining locations, move dates and times, the moving services you’ve chosen, and other details such as cost, safety, and insurance. With this matter taken care of, we set up your move.

The Move Plan

This is the point at which your very own A-1 Freeman Moving Group Move Concierge gets hold of you to …

• vet your move dates and the addresses involved
• confirm which of our services you want
• make sure you know what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from this point until the conclusion of your move. He or she will see to it that you’re knowledgeable about all that’s happening with your local residential move – to make for as pleasant, punctual, and perfect a move as you could expect from anyone.

The Pre-Move Confirmation

As your move date advances, we’ll send you an email or give you a call to insure that everything planned for is still ”on.” We’ll make a final confirmation of dates, times, locations, and other elements of the move to keep it on track.

Packing

As always, we extend you options to address your needs and budget. You can pack everything on your own (and we can supply the packing materials, if you want) … you can let our full-service movers help you pack … or you can go with a customized plan where you begin the packing and we help pack specialty items.

Loading

When the truck and crew arrive, they’ll introduce themselves and do a walk-through of your home to get fully apprised of the floor plan and what needs moving. Then they’ll prep the home to protect it, padding stair rails, sharp corners, doors and jambs, and setting down carpet covers to keep high-traffic areas from getting snagged and soiled. Next, they’ll employ a systematic loading procedure, where moving boxes are labeled and inventoried based on rooms and your needs on arrival at your new home. Things that must be disassembled – from entertainment centers to beds to swing sets – are properly torn apart at this time. All through the loading process, quality checks are conducted and communication with your Move Concierge is maintained.

Delivery

Once we’ve gotten your possessions safely to your new home – on time and intact, we see that it’s unloaded carefully. Our delivery services entail …

• making use of protective pads and carpet covers to keep your your new home in excellent condition while we’re moving you in,
• systematic unloading – where we set your belongings into the rooms you want them in, per your direction,
• reassembly of pieces taken apart for the move – beds, and so forth,
• unpacking – just let us know; we’ll take care of if, and
• debris removal – where, if you so specify, our crews will get rid of all the empty moving boxes and supplies after the unpacking.

The Post-Move Follow-up

This is the point at which your exclusive A-1 Freeman Moving Group Move Concierge calls you to learn how you think the move went … gauge the quality of the services we performed … discuss any issues that may still need attention … and, most assuredly, THANK YOU for hiring A-1 Freeman Moving Group! Your complete satisfaction is why we do what we do.