Austin Moving Blog - Tips, Tricks, and Insider Info
January 15, 2023

Questions to Ask a Professional Mover

By Julie DeLong, A-1 Freeman Moving Group 
After spending weeks interviewing a few moving companies in Austin and doing due diligence, you think you have finally located a potential moving company who can handle your relocation. Before you move to quick and sign the contract with the moving company in Austin, it will be imperative to ask several questions to make sure that you’re choosing the best mover. This can prevent you from finding yourself in unexpected tense situations that might arise on moving day. Below are the questions to ask the moving company in Austin.

1. Who will be My Point of Contact, and Will I be Able to Have the Driver's Contact Information Too?

The moving company in Austin should be able to connect you to a customer service rep who can be your main contact until you are through with your relocation. This will enable you to keep current regarding the scheduled dates and the time of relocation. Should there be a few changes, you will get timely information, helping you to react accordingly. You should additionally get the contact info of the driver to keep in contact and also understand the actual time that your belongings may get to your residence. This will help you prepare and reduce inconveniences in regards to unfortunate timing and planning.

2. Which Services Does the Quote Encompass and What Doesn't It Include?

Some moving companies in Austin don’t incorporate all services in the moving estimate. Some could have extra rates that could throw you off balance down the road. Knowing exactly what the estimate includes and does not include is imperative for effective preparation. Remember to ask questions if you are not sure a service that you need is included.

3. What is the Estimated Delivery Window?

A professional mover in Austin who has been in the industry for some years should be able to provide you an approximate delivery window to your home. However, it’s worth saying that lots of aspects affect the delivery period, which is why the moving company in Austin may not be able to give you the exact time.

4. What Things Can’t Be Transported by the Moving Van?

It is worth mentioning that professional movers do not handle anything and everything. A professional mover in Austin will focus on moving certain items however can’t load other items on the moving truck for instance hazardous materials, jewelry, money, plants, household animals and liquor. The moving company will give you a list of the things they can’t put on the truck to allow you to secure other means. It would be ideal to transport these items yourself.

Select the Best Moving Company in Austin for Your Money

It’s imperative to do due diligence and be certain that the feedback the moving company gives are authentic. Also, you may need to check the company's social media platforms and also website to read what other clients say about them. Doing this can help explain any second thoughts you could possess about the mover. Would you like to have an efficient and professional moving experience? Let us help. Call A-1 Freeman Moving Group in Austin for any questions and let us give you a smooth and professional moving experience.


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