Relocating? Five Questions to Ask Your Mover
By Julie DeLong, A-1 Freeman Moving Group
Who's going to be my primary contact point during my move?
You'll want to be sure you have the contact information for your customer service coordinator so it’s possible to check in and tell them should there be any adjustments on your end. Additionally it is smart to ask for the driver's contact number, just in case you need to make contact with them directly regarding loading or delivery particulars. Lastly, be certain and request an afterhours contact if something unforeseen happens after 5pm or over the weekend and you really need to talk to someone immediately.
What are the extra costs over the written estimate?
Almost all moving companies will provide you with an itemized written estimate of all the charges you will incur. Make sure to read this document thoroughly and understand what is included and what is not. Such as, various movers will not include empty box pickup within their pricing, which could result in extra charges. If there's something on the moving estimate which you don't understand, talk to your relocation consultant or customer service coordinator for clarification.
When should I expect my items to be delivered?
The very last thing you want to do is wait for a long time for your belongings to arrive at your new residence. Your moving company should be able to supply you with a good idea of when your things will arrive. Usually a delivery window is available until your items are loaded after which, the driver will be able to provide a more exact delivery date. You will also want to find out how they will manage details if they'll be late as a result of unforeseen circumstances.
Will there be anything that may not be sent with your moving company?
Typically, moving your house implies moving your home furnishings, personal things, clothes, along with other stuff for the house. These will not be a problem. However, there are some things, including flammable or explosive items, that can't go on the moving truck. And there are other items that it may well be wise to self-transport, such as cash, jewelry, collectibles, art, as well as other valuable things.
What protections do you have in place due to COVID-19?
You want to do everything that you can to guard your family's health and well-being. The last thing you are looking for is a lax crew interacting with all your family members and items. Ensure that your mover and workers are sticking to adequate protocols, wearing face masks, washing hands, and also social distancing.
Select the right Mover
You are ready for a new life in a new location and all which is remaining is to pack up and move everything there. Doing the work yourself is a chore. Pestering family and friends to help is tough. Working with a professional mover in Austin, alternatively, can be simple and painless. At A-1 Freeman Moving Group in Austin, we know exactly how important it is for you to trust your movers completely. We assure you that we are prepared, able, and pleased to supply you with outstanding moving services. Get in touch today!
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